Shipping & Return Policy
- $49 minimum on all orders to receive free shipping
- 3-5 business days for all order processing
- Orders placed after 12 pm will be processed the following business day (includes weekends and holidays)
- Shipping time starts when package has left our warehouse.
- We ship to all U.S. zip codes and P.O Boxes
- Ship to all military addresses in the U.S. and most U.S. territories (Puerto Rico)
- PRI will accept returns/exchanges if product is damaged upon arrival. This does not include damage to outside shipping box.
- PRI will not accept any open or broken sealed products for refund or exchanges.
- PRI will not accept returns or exchanges for the following reasons
- changed mind, did not like it, no longer needed/wanted, don’t like the taste, smell, look, etc. arrived too late
- returns/exchanges must be made (requested) within 10 days of order arrival.
- Customer is responsible for return shipping.
- Customer is responsible for any damages during return shipping. (please pack items carefully)
- PRI will not accept exchanges/ returns after 30 days. No exceptions
- 1 discount per customer per order. No exceptions
- PRI will not accept/honor expired coupons or promotions. No exceptions
- Discounts and promotions does not include out of stock items
- Cannot be substituted for cash value or other products.
- Make sure discount code is accepted before payment. We will not be able to alter the order in any way once payment is accepted.
- Changes will not be made to any order after payment. Please make sure your order is correct.
- Customer may cancel order within 24 hours of payment. (business hours only)